Meet the Staff


Photo of Paula Carpenter

Paula Carpenter

Director of Financial Aid

Phone: (618) 537-6532


Paula oversees the Financial Aid office and helps our students in any way that she can. Paula started her employment at McKendree University in July of 2021 and holds a Bachelors of Science in Business ('91) and a Masters in Business Administration ('92) both from Eastern Illinois University.


Bio Kaylee Olmstead Gaines

Kaylee Olmstead Gaines

Financial Aid Counselor/ School Certifying Official (VA)

Phone: (618) 537-6575


Kaylee is our primary School Certifying Official, which means she works with all of our VA students. If you have any questions about your VA benefits and/or are a new student wishing to use your benefits, please reach out to Kaylee to get your questions answered and your new student checklist started. Kaylee holds a Bachelor of Business Administration in Marketing ('21) from McKendree University and started her employment here in December of 2021. 


Bio Diana Daily

Diana Daily

Financial Aid Counselor/ SCO

Phone: (618) 537-6529


Diana helps our Main Campus Non-Athletes with their financial aid and is the first person you see when you walk into the Student Financial Services office on the 1st floor of Wildy Hall. On top of that, Diana is also another backup school certifying official. Diana holds a Bachelor of Science in Marketing and Management ('91) from SIUE and started her employment here at Mckendree in January of 2022.