Order Transcripts

McKendree University offers convenient electronic transcript ordering and delivery for both alumni and current students. You can request a secure, certified PDF of your official transcript for electronic delivery, or choose to have an official paper transcript mailed the next business day. Replacement diplomas are also available for order.

 

Tips on successful ordering:

  1.  If you have any issues creating your account or placing your order, please click here:  https://instructure.my.site.com/learnerhelpcenter/s/ to contact Parchment Customer Support.

  2. If you are advised you have a hold, please contact the business office at 618-537-6868 or send an email to businessoffice@mckendree.edu.

  3. If you receive a message that your information cannot be verified, finish placing the order and we will  verify your information after the order is placed.

  4. In order to open an electronic transcript, you'll need the latest version of Adobe Reader installed on your computer.

  5.  For a transcript to be considered official, it must be sent directly through Parchment to the intended recipient. If you have the transcript sent to yourself first, it will be considered unofficial.

 

It’s just like shopping online:

1. Click on the link below and set up an account.

2. Follow the instructions to order your transcript or replacement diploma.

3. Electronic transcripts will typically be sent within three hours of ordering.

4. Paper transcripts will be mailed the next business day.

5. Replacement diplomas will be processed and mailed within one week.

 

Paper transcripts will not be mailed on the following holidays:

    • New Year's Day
    • Memorial Day
    • Juneteenth
    • Independence Day
    • Labor Day
    • Thanksgiving and the Friday after Thanksgiving
    • Christmas Day

Order Transcripts or a Replacement Diploma - Click Here

 

Some questions you might have:

 

What is the cost?

$5.00 for an electronic transcript

$10.00 for a paper transcript

$25.00 for a replacement diploma

$15.00 for an apostille transcript  (for international use only)

$30.00 for an apostille diploma (for international use only)

 

What is an Apostille transcript or diploma?

An apostille transcript or diploma is an official authenticated version of a school's document that certifies the document's authenticity for international use, making it recognizable in countries that are part of the Hague convention. The country the document will be sent to must be included on the order.

 

How will I pay?

You can pay with either a credit card or a debit card.

Can I order by filling out a paper form?

No, all transcripts must be ordered electronically.


Can I get an unofficial transcript?

Current students can access unofficial transcripts through Self Service. Alumni should request transcripts through Parchment.


 

Please contact the Academic Records office at (618) 537-6819 if you have any questions.