Mobile Devices -                                                              Syncing McKendree Email


McKendree supports a wide range of mobile devices.  Depending on their role at McKendree, certain individuals, such as Faculty and Staff, will have increased security placed on any phone they wish to connect to their McKendree Office 365 email account.


Add Email Account to Outlook App

You may add your McKendree email account using the Microsoft Outlook email app for iOS or Android.  For instructions on how to add your McKendree email account to the Outlook app, please follow the instructions here.



Get started quickly by selecting your mobile OS:



Apple Logo Andorid Icon


Apple iOS






 Supported Platforms



iOS          Android          Windows Mobile      



 Setting Up McKendree Office 365 Email



Microsoft Exchange ActiveSync is the type of account you will be creating on your device.  It uses different names on many phones.  Some other names the account type might use are:


Microsoft Exchange     Corporate Email     Work Email     Corporate Sync




For step-by-step instructions for adding a McKendree email account to an Apple iOS and/or Android mobile device, click the appropriate link below:


iOS                              Android


NOTE:  Employees of McKendree University will be required to create a PIN or password on their personal devices in order to sync their McKendree email account.



 Adding McKendree Office 365 Email Account - Additional Details



If you have previously synced your McKendree email to your mobile device, you must first remove the current McKendree email account from your device.  Then, after deleting the current account, you will be able to sync your McKendree Office 365 email account.

Many phones will allow you to add your account using only your username and password.  Other types of phones require additional information.  This may include:

Email Address - your McK email address
Domain - your McK email address
Username - your McK email address
Password - your McK password
Email Server -

If your McKendree email account does not sync after entering the above information, please enter (your username followed by for both the Domain and Username fields.

When asked, be sure to select the 'require SSL encryption' option when setting up your account.



 Questions About Your Specific Phone



Will my specific device work with ActiveSync?

There are hundreds of phones released every year, and each model has its own nuances.  It would be impossible to provide step-by-step directions for them all.  Please consult your phone's user manual first for instructions on setting up an account.

For further information on setting up Office 365 email or other Office apps on your mobile device, you may visit the following link:

Office 365 Mobile Setup

I still can not get my phone to work!

If you are still having trouble - please stop by the Department of Information Technology during regular business hours.  We will help you out as best as we can.

My phone is not listed here!  Will it still work?

We are not supporting other devices at this time.  However, if your device supports ActiveSync you can stop by the Department of Information Technology and we may be able to assist you.