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Popular I.T. Questions   What Are the Hours for the Help Desk? The Help Desk opens at 7am and closes at 5pm, Monday - Friday.   Do I have to Pay Anything as a Student to Utilize the Help Desk? No! The Help Desk is absolutely free for students, faculty, and staff!   How do I Contact the Help Desk? You can either call the Help Desk @ 618-537-6445 or send an email to helpdesk@mckendree.edu.   Where Is the Help Desk Located? We are located on the bottom floor of Piper Academic Center.