Ask a Librarian



Chat with us 24/7! We will be with you as soon as possible - please be patient. We may be helping other patrons when you contact us.

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Send a message to (618) 625-8111. We will respond to your question as soon as we can.



Email your question to For a list of library departments, check out our Staff page. For immediate assistance, call or chat with us.


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Our main number is 618-537-6950.  For department numbers, or to find out our hours, check our Hours & Staff page. Stop by to say hello or get help!

Things to Remember

Helping McKendree students, faculty and staff is our top priority! We will answer your questions in the order they were received. Please have patience during peak times.

Your chat and text questions might be answered by a librarian outside the McKendree community, particularly during evenings, weekends, and holidays. These questions are answered by seasoned librarians who have a lot of experience helping college students, so you are in good hands!

We will try to respond to email questions within 24 hours, however, if you need an immediate response, try our chat service or give us a call.

Some complicated questions are best handled in person or over the phone. We might suggest a phone call or in-person consultation for complex research assistance.