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Single Tickets


Single tickets to our McKendree Presents Series are on sale now. Buy online.


Additional Ordering Methods


By Phone


Call (618) 537-6863 or 1-800-BEARCAT, ext. 6863, Mon - Fri, 12 - 4 pm; University break and holiday hours may vary.


By Mail


Return the order form found in our season brochure (or print out an online version) and mail to:


McKendree Presents

701 College Road
Lebanon, IL 62254


(make checks payable to McKendree Presents)


Note: to view or print the online order form, you will the need the current version of Adobe Acrobat Reader. Get the free plug-in.


By Fax


Fill out the order form found in our season brochure (or print out an online version) and fax to (618) 537-6570.


In Person


The Box Office is open from Noon to 4 p.m. on Mondays through Fridays, and one hour before ticketed events (closed during seasonal breaks; holiday and University break hours may vary). To claim Will Call tickets, please bring your ID to the Box Office ticket window when you arrive at the performance. Reserved seating tickets are not available for free events; however, reservations are requested. Tickets for all free events must be picked up at the Hett Box Office on the day of the event. The Box Office will open 60 minutes prior to all free events. Unclaimed reservations will be released 30 minutes prior to the event.

 

Ticket Options and Policies


Gift Certificates


Gift certificates make the perfect gift for the arts lover in your life. Order online, over the phone or fax, in person, or via mail. Gift certificates are available starting at just $25.


Discounted Tickets


Valid ID is required at the door of the performance for all discounted tickets. All discounts must be requested at the time of purchase. McKendree faculty and staff can purchase single tickets at a discounted rate of $5. McKendree students can reserve tickets for free. Please contact the box office for more information.


Ticket Limits


When purchasing tickets for some events, you are limited to a specified number of tickets for each performance (also known as a "ticket limit"). If there is a ticket limit, it will be mentioned on the event page and is verified with every transaction. Please adhere to published ticket limits.


Currency and Payment Methods


The Hett accepts the following methods of payment for Internet orders: American Express, Visa, MasterCard, and Discover. All of the above as well as cash and personal checks are accepted at the Box Office. Valid ID is required with checks.


Order Confirmation for Online Sales


If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with the Box Office whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process.


Delivery Methods and Will Call


Tickets may be sent via U.S. Mail to a shipping address specified by you at the time of purchase, or held at the Box Office for Will Call pick up. All tickets ordered within 7 days of a performance and all reprinted tickets will be held at Will Call. To claim Will Call tickets, please bring your ID to the Box Office ticket window when you arrive at the performance. The Box Office opens one hour prior to events. Tickets for all free events must be picked up at the Box Office on the day of the event.


Event Cancellations and Postponements


Artists and programs are subject to change without notice. Refunds are issued only in the case of event cancellation or postponement. In the event of a performance cancellation or postponement, the Box Office will make every effort to notify you in advance. Performance cancellations or postponements will also be published on the Hett homepage.