Account Management

New Students


Authorized User Agreement

Start out by accepting the "AUA." This will begin the account creation process.

Change Network Password

The password must meet the minimum requirements. Check them out here.


Current Students & Employees


Unlock Your Account

For security purposes, only students can unlock their accounts. Accounts will become locked after a number of unsuccessful login attempts are made using incorrect credentials. You can unlock it here, or by calling the HelpDesk (618.537.6445).

Change Network Password

Make sure you change your password to something different than the default and that it meets the minimum requirements. Check out the requirements here.

After changing your network password, you will need to change your password on all of your devices (phone, laptop, tablet, etc). Please forget McKendree wireless networks, and then reconnect using your new password.

If you have set up your McKendree email account on your devices, the login information must be changed. After navigating to the device's email account settings, delete the old password and replace it with the new password you created.

Reset password

Forgot your password? No need to worry, you can reset your password back to the default here.


What is my Username and Email Address?


Following is an example of the user account schema for faculty/staff and students using the name "John A. Doe" as an example:


Username: jadoe (first initial, middle initial, last name)

Email Address:


Username: jdXXXXXXX (first initial, last initial, student ID)

Email Address:

(XX stands for the last two digits of registration year)