Access the Gaming network

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(M-F from 8-5)

Forms submitted after hours or on the weekend will be processed the following business day.


Below you'll find instructions on how to find your WIRELESS mac address.

If you require instructions for a streaming device not listed below, a simple Google search will provide instructions on how to find it.

Simply search for: *insert device name here* wireless mac address


If you're having issues connecting AND have already registered, please contact the Helpdesk for assistance. Please don't submit another eForm.




1. On the Home screen of your Xbox One, select Settings.

2. Under the Console section, select Network.

3. Select Advanced Settings.

4. The MAC address will be listed next to Wireless MAC on the right hand side of the screen.




1. Navigate to Settings > System > System Information

2. You will see the MAC address listed on this screen


Nintendo Switch


1. Tap Settings Icon

2. Go to Internet menu

3. The MAC address will be listed there


Apple TV

1. From the main menu go to Settings > General > About

2. The MAC address will be listed as Wireless ID.

NOTE: The address can also be found on the UPC label on the bottom of the Apple TV box.





1. From the Home screen, press Menu 

2. Select Settings. You should see the Wi-Fi MAC Address located in the Device Info section.


Amazon Echo




1. On the back on your Roku there will be a MAC for both Ethernet and wireless addresses.

2. Alternatively, from the Roku home screen, select Settings > Network > locate the value next to Wireless MAC Address