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McKendree University has partnered with BankMobile Disbursements for faster delivery of your refund.

Look for a bright green envelope in the mail that contains your Refund Selection Kit. It will include a Personal Code that you will need to make your refund selection.

Once it arrives, simply follow these steps to make your refund preference selection:

1. Visit

2. Enter your Personal Code

3. Select how you would like to receive your money


Your options for receiving your refunds are:


Money is transferred to another account the same business day BankMobile receives funds from your school. Typically, it takes 1-2 business days for the receiving bank to credit the money to your account.


If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.




What Kinds of Money Might I Receive from McKendree?

The most common type of money BankMobile disburses to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Other types of money may include reimbursement for tuition overpayment or a dropped class.

Why Am I Getting a Personal Code?

You will use your Personal Code to make your refund selection at

How Will I Get a Personal Code?

You will receive your Personal Code in the mail at your primary address on file with McKendree. Just look for the bright green envelope and please make sure your address is up to date.

How Is My Money Delivered?

Once your refund preference is selected, funds are sent from McKendree University to BankMobile who then disburses the refund according to your selection.

How Will I Know When My Money Has Been Sent?

BankMobile will send you an email to the address you entered during setup. You can also view the status online at

Can I Change My Preference for Receiving Money From McKendree?

Yes. Just log in to and select “Refund Preferences” from the “Refund” menu option. Once on the page, simply make your new selection and click the “Update Preference” button to complete the process. Be aware that your new selection will only affect future money you receive from McKendree.

What Is the BankMobile Vibe Account?

Designed exclusively with students in mind, BandMobile Vibe is a checking account that offers the power to bank anywhere, anytime. Plus there’s no monthly fee for students.

If you select the BandMobile Vibe account as your refund choice, you will receive a temporary virtual Debit MasterCard to use until your physical card arrives in the mail.

Have additional questions?

Please call the Business Office at 618-537-6868 or send us an email (

View our required disclosures and contract with BankMobile, a Division of Customer Bank.