Student Success Mentor

McKendree University is accepting applications for the position of Student Success Mentor. The position assists academic advising, student mentoring and retention initiatives.  This is a full-time, benefit eligible position located in Lebanon, Illinois.   

Primary Duties and Responsibilities:

Partner with other campus service areas that directly impact the institution’s ability to improve student success.

  • Mentor students who have been identified through the early alert program, conditionally admitted program and academic recovery program.
  • Aid students in the development of recovery plans, preventative plans and overall improved academic and social success.
  • Collaborate with the Writing Center, Office of Student Development and Leadership, Office of Career Services, and Multicultural Affairs Office.
  • Target particular populations for review and evaluation, i.e. transfer, commuter, minority, international, undeclared, athletes, first-generation, and conditionally admitted.
  • Advise current students on course selection, major selection and schedule changes throughout the year and advise incoming students at all First Year Introduction sessions.
  • Assist with general student affairs functions.
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's degree in relevant field is required.

Required Knowledge, Skills, and Abilities:

  • Excellent interpersonal and customer service skills.
  • Strong written and presentation skills.

Preferred Qualifications:

  • Three (3) years of experience working in the areas of student persistence, student services, education, or other related areas are preferred.  

Work Hours/Conditions:

Office environment; 40 hours per week; with a varied schedule to accommodate the hours for the center which are 8:00am-6:00pm, Monday through Thursday and 8:00am-5:00pm on Friday, some evening and weekend work required.   Must be able to sit at a desk for long periods of time, doing computer work as required.  Walking across campus for workshops and other special events is necessary, carrying materials weighing up to 30 pounds. 

Interviews will begin immediately. Interested candidates should send a letter of interest referencing job #SSM60 with a resume/CV and contact information for three professional references to the Director of Human Resources at   

McKendree is an ADA/EEO/Vet/Disabled employer committed to enhancing the cultural and gender diversity of the campus. All qualified candidates are encouraged to apply.