Ask a Librarian

Holman Library offers research and information services online, in person, by email and telephone. Please select the method that best meets your needs from the list below. Keep in mind that face-to-face and phone responses generally produce the most satisfying results.

Instant Message with Meebo

Use Meebo's Instant Message Service to contact Holman Library with your questions Monday through Friday from 9 AM to 5 PM Central Time. Or, use Meebo Mobile on your phone or other smart device. The types of questions best suited for this service include the following:

What time do you close today?

How do I find books that will help with my homework assignment?

Can I check out Reserve Items?

Where do I find information on interlibrary loan on your website?

I need to know the number to the bookstore. Can you tell me where to find it?

NOTE: If you leave a message during our non-scheduled hours, then please provide your contact information, so that we can assist you when we return. Try using our 24/7 AskAway Illinois service for alternative assistance.

Text

Library assistance is now available through text messaging. Just text your question to 6187676634 for assistance Monday through Friday from 9 A.M. to 5 P.M. Central Time. Any texts received before opening or after closing hours will be responded to the following business day. Smart device users can scan the QR code below to text from their device.

QR Code

In Person

Library assistance is available in person as listed below:

MONDAY - THURSDAY 7 AM to 10 PM Central Time

FRIDAY 7 AM to 5 PM Central Time

SATURDAY Noon to 5 PM Central Time

SUNDAY 3 PM to Midnight Central Time

Telephone

Reference assistance is available by telephone. Please call the Holman Library Circulation Desk at 618-537-6950 during the hours listed below. Our voice mail will answer if we are busy assisting another patron. Please leave a message and we will return your call as soon as possible. You should expect to hear back from us no later than 30 minutes after leaving your message.

MONDAY - THURSDAY 7 AM to 10 PM Central Time

FRIDAY 7 AM to 5 PM Central Time

SATURDAY Noon to 5 PM Central Time

SUNDAY 3 PM to Midnight Central Time

Virtual Meeting Room: Blackboard Collaborate

Need to come see us but the distance, the time, or both are preventing you? Set up a time to meet with us in one of our Blackboard Collaborate virtual meeting rooms. Rooms accommodate groups and individuals and provide the ability to share desktops and demonstrate databases over the internet. Just contact us to let us know if you would like to set up a meeting and we will join you there. Instructors, please use the link that was emailed to you for virtual instruction and not the link below. If you have any questions, please feel free to contact the Research Services Librarian by phone at 618.537.6952 or by email at lffrancis@mckendree.edu. NOTE: BlackboardCollaborate works best in Mozilla Firefox.

Click this link to enter the virtual meeting room.

Live Help 24/7 from AskAway Illinois

Ask?Away Illinois an Internet-based reference service that allows information seekers to interact online and in real time with a skilled librarian. The service is available 24 hours a day, seven days a week. Reference librarians from public, academic, school, medical, and other special libraries in Illinois staff the service in collaboration with librarians across the U.S. for peak time and after-hour support when Illinois libraries are closed.