LiveText FAQ


How do I get a LiveText account?

If you are a student, you can purchase a LiveText account at the McKendree bookstore or at www.livetext.com. Make sure that you include your student ID number and select McKendree University during registration.

If you are an instructor, contact the Help Desk (537-6445 or helpdesk@mckendree.edu) and ask that a faculty account be setup for you.


How do I create a document in LiveText?

Under the "Documents" tab, select the "New..." button. Many assignment templates are available under the "McKendree Unversity" folder. Select the template applicable to your course/assignment, add a title and then click "Save as New Document"


How do I send my work to my instructor through LiveText?

To send your work through LiveText, you will need to create documents in LiveText to which you can input your work or to which your work can be attached as a file. Follow these instructions for submitting your work.


I know that I sent a document through LiveText, but my instructor insists that it is not appearing! 

This is likely resulting from one of two things. The first, and more likely scenario, is that you submitted your work to a course assignment. Most instructors will be expecting your work to be submitted for review. Please read this to understand what your instructor is likely expecting.

The second possibility is that your document has somehow found its way into your instructor's "Trash" folder. Your instructor can restore the file from the "Trash" if needed.


All of the assignments/assessments have disappeared from my Dashboard/Courses. Can you put them back?

These probably did not disappear. LiveText by default only displays information for current terms. If the end date for a term has passed, click the "View other terms" link to the right side of the Dashboard or Courses tab and select the desired term. You can also select future terms in this manner, assuming they have been uploaded to LiveText.