Organizational Communication

Betsy Gordon, Ph.D., Associate Professor of Speech Communication;
Chair, LLC Division;
begordon@mckendree.edu; (618) 537-6889, Carnegie Hall 114
 
William A. Haskins, Ph.D., Professor of Speech Communication;
whaskins@mckendree.edu; (618) 537-6895; Carnegie Hall 106
 
One of the most widely sought skills in organizations today is the ability to communicate effectively. Meeting the communication challenges of organizations requires an understanding of an expanded body of knowledge related to individual behaviors, group behaviors and the organizational context within which these behaviors occur. Research reveals mastery of communication skills contributes to successful job performance. Students will develop a theoretical base on which to build problem-solving, organizational strategies, listening, rhetorical sensitivity, confidence, and presentational skills.

     The major blends the traditional disciplines of business and speech communication to meet contemporary organizational communication needs. In its exploration of the interrelationship between organizations and communication, organizational communication represents one of the most rapidly expanding fields of study going into the twenty-first century. Experience in the classroom is broadened by an internship program that is designed to give “on-the-job” training.

     The major consists of a core of five speech communication courses, one technical writing course, a sequence of three courses which emphasize marketing, management, or professional communication or human resources and three elective courses. A minimum of 45 credits is needed to complete the major, with at least 24 credits earned at McKendree University. Students must complete the major with a minimum of a 2.25 cumulative grade point average.

     The minor consists of any six core courses and two elective courses. Students must complete the minor with a minimum of a 2.25 cumulative grade point average.         

     All organizational communication majors must complete a minimum of six semester hours of a single foreign language (calculated at two semesters of high school language equal to one semester of college language).


CORE COURSES: 27 crs.
SPC 100
SPC 252 
SPC 310 
SPC 351
MGT 204 
MGT 314 
MKT 205
ENG 360
SPC 490  
FUNDAMENTALS OF SPEECH COMMUNICATION 
INTERPERSONAL COMMUNICATION 
BUSINESS AND PROFESSIONAL PRESENTATIONS 
ORGANIZATIONAL COMMUNICATION 
PRINCIPLES OF MANAGEMENT 
ORGANIZATIONAL BEHAVIOR 
PRINCIPLES OF MARKETING 
TECHNICAL WRITING 
SEMINAR IN SPEECH COMMUNICATION 
(3)
(3)
(3)
(3)
(3)
(3)
(3)
(3)
(3)
 
 
 
Select one of the following sequences: 9 designated + 9 elective hrs.
A. MARKETING AND SALES COMMUNICATION
MKT 305
MKT 320 
or
MKT 330
MKT 354 
 
CONSUMER BEHAVIOR 
PERSONAL SELLIN 
 
PRINCIPLES OF RETAILING 
ADVERTISING AND PROMOTION 
Electives must include at least two speech communication courses 

(3)
(3)

(3)
(3)
(9)

 
B. MANAGEMENT COMMUNICATION
MGT 334
MGT 340
MGT 354
 
HUMAN RESOURCES MANAGEMENT 
INTERNATIONAL BUSINESS 
MANAGEMENT COMMUNICATIONS  
Electives must include at least two speech communication courses 
(3)
(3)
(3)
(9)
 
C. PROFESSIONAL COMMUNICATION
SPC 200
SPC 370  
SPC 391  
 
SMALL GROUP COMMUNICATION 
TRAINING AND DEVELOPMENT 
PERSUASION 
Electives must include at least two MKT/MGT courses 
(3)
(3)
(3)
(9)
 
D. HUMAN RESOURCES COMMUNICATION
MGT 334
MGT 354 
SPC 370 
HUMAN RESOURCES MANAGEMENT 
MANAGEMENT COMMUNICATIONS 
TRAINING AND DEVELOPMENT 
(3)
(3)
(3)
 
Electives: Take three of the four classes listed below
SPC 200  
PSY 405
ECO 352 
MGT 376
SMALL GROUP COMMUNICATION 
INDUSTRIAL PSYCHOLOGY 
LABOR ECONOMICS 
PRODUCTION/OPERATIONS MANAGEMENT 
(3)
(3)
(3)
(3)
 
Elective options
The student may select any of the above courses
not previously chosen and/or any of the following courses:
SPC 220
SPC 380-390
SPC 470
MKT 310  
MGT 376  
MGT 424 
PUBLIC SPEAKING 
TOPICS IN SPEECH COMMUNICATION 
INTERNSHIP IN SPEECH COMMUNICATION 
MARKETING RESEARCH 
PRODUCTION/OPERATIONS MANAGEMENT 
BUS. ETHICS/SOCIAL RESPONSIBILITY 
(3)
(3)
(3)
(3)
(3)
(3)
 
Other courses may be substituted upon consultation with the adviser.